Order support
Include your order number and the email address used at checkout. Do not include a wallet recovery phrase, private key, password or full payment-card details.
Customer care
How can we help?
Use the established What A Girl Wants contact form for product, order, delivery, return and account questions.
Product questions
Include the product code shown on the product page, plus the colour and size where relevant. This helps the team identify the exact listing.
Returns
For a cancellation or return, contact the shop within the applicable period and wait for the return instructions before sending goods.
Delivery
For a delayed or damaged parcel, include the order number and any tracking reference. Do not publish personal delivery details in a public message.